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Health Services

This branch is responsible for a variety of health care, disease prevention and treatment services which assist eligible Yukon residents in attaining maximum individual independence within their community. Health Services operates health facilities throughout the Yukon, with the exception of Whitehorse General Hospital which is managed by the Yukon Hospital Corporation. Nursing stations and health centers provide a wide range of health and medical services, delivered chiefly by community health nurses. Health Services also provides ambulance services, vital statistics, communicable disease control, health promotion, dental health, environmental health, hearing services and mental health services.

Insured Health Services

4th Floor, Financial Plaza,
204 Lambert St., Whitehorse

Telephone: (867) 667-5209

(Outside of Whitehorse, contact your local nursing station or health center.)

In addition to the insured health care program, Insured Health Services provides some non-insured health programs, including:

Chronic Disease Program provides benefits for eligible individuals who have a chronic disease or a serious functional disability. Benefits include assistance with the cost of prescription drugs, medical and surgical supplies, medical equipment, food supplements or prostheses.

Pharmacare pays the cost of prescription drugs and some non-prescription drugs and products to eligible persons 65 years of age and older and their spouses 60 years of age and older, whose benefits are not covered by private insurance.

Extended Health Care provides a range of services including medical supplies and equipment, dental care, optical goods and services to eligible persons 65 years of age and older and their spouses 60 years of age and older, whose benefits are not covered by private insurance.

Children's Drug and Optical Program provides assistance with prescription drugs, glasses and eye examinations for children of low income families.

Medical Travel provides travel subsidies to eligible persons for medically necessary transportation as certified by a Yukon medical practitioner in advance of the trip being taken.

Community Health Programs

Includes hearing services, emergency medical services (air and ground ambulance services), communicable disease control, dental health, environmental health services, hearing services, health promotion and the Whitehorse Health Centre.

Hearing Services

2nd Floor, Royal Bank Building
4114 4th Ave., Whitehorse

Telephone: (867) 667-5913
Facsimile: (867) 667-5922

Provides diagnostic audiological evaluations, hearing screenings, hearing aid evaluation and dispensing, hearing aid repairs, and assistive listening devices to the general public (children and adults) upon referral from a doctor or other service provider. Services include:

  1. Hearing assessments
  2. Hearing screenings for school entry or pre-kindergarten children
  3. Hearing aid purchases
  4. Hearing aid repairs (available without referral)
  5. Home visits for hearing aid services to clients with restricted mobility
  6. Public workshops and in-services to other professionals

Emergency Medical Services

Ambulance Station, Hospital Rd., Whitehorse

Telephone (non-emergency): (867) 8889
Facsimile: (867) 393-6448

Provides air and ground emergency medical transportation and stabilization throughout the Yukon. Also provides non-emergency transfers of individuals with limited mobility from one location to another so that people can access health services.

Health Promotion Unit

#2 Hospital Rd., Whitehorse

Telephone: 667-8394
Facsimile: 667-8338

Supports programs and services that promote healthy lifestyles. Programs funded through this unit include:

  1. Chronic Conditions Self-Management Program
  2. AIDS Yukon Alliance
  3. Seniors Active recreation walking program
  4. Health Investment Fund provides grants to health-related programs and projects submitted by community groups. Telephone: (867) 667-3010.
  5. Youth Investment Fund provides grants programs and projects benefitting youth. Administered by five departments of the Yukon Government. Telephone: (867) 667-3709. Facsimile: (867) 393-6326

Mental Health Services

4 Hospital Rd., Whitehorse

Telephone: (867) 667-8346
Facsimile: (867) 667-8372

Provides outpatient assessment, individual and group treatment, consultation and referral services to individuals with diagnosable mental health problems. The program participates in public education, training, and policy and program development in allied departments and community organizations. It is involved in community development on matters related to mental health and mental well-being. Technical assistance and training is provided to community groups in developing programs or services related to access to mental health.

Mental Health Services also provides funding to Yukon Family Services Association (a community counselling agency.)

Counsellors/therapists from Mental Health Services and Yukon Family Services travel to the communities outside of Whitehorse on a regular basis to provide services.

Community Nursing Services

#2 Hospital Rd., Whitehorse

Telephone: (867) 667-8324
Facsimile: (867) 667-8338

Health Facilities:

Beaver Creek: (867) 862-4444
Carcross: (867) 821-4444
Carmacks: (867) 863-4444
Dawson City: (867) 993-4444
Destruction Bay: (867) 841-4444
Faro: (867) 994-4444
Haines Junction: (867) 634-4444
Mayo: (867) 996-4444
Old Crow: (867) 966-4444
Pelly Crossing: (867) 537-4444
Ross River: (867) 969-4444
Teslin: (867) 390-4444
Watson Lake Community Health: (867) 536-7483
Watson Lake Hospital/Health Centre: (867) 536-4444

Community Nursing provides public health, treatment and 24 hour emergency services in all Yukon communities outside of Whitehorse. Public health and health promotion services are a major focus of the services delivered by Community Nursing.

Community Nurses are required to provide specialized clinical care in rural communities where immediate physician services are not available. In order to provide that care, community nurses require specialized training to allow them to function as community nurse practitioners. Community Nurses also deliver the nursing component of Home Care services.