Home care program
The Yukon Home Care, Palliative Care and Regional Therapy programs provide an array of health-related services for Yukoners of all ages in the home and community setting.
The Regional Therapy and Home Care programs' main objectives are to support individuals so that they can live independently in their homes. These services are available for people who have difficulty accessing services in the community due to mobility or health constraints.
These programs work closely with other Yukon government departments, First Nation governments, medical facilities, and other community organizations.
Home Care Office Contact Information
To request Palliative Care, Regional Therapy or Home Care information or services, please call the telephone number listed for your community.
Dawson City Home Care: 867-993-5029
Haines Junction Home Care: 867-634-7510
Watson Lake Home Care: 867-536-5256
For Whitehorse and all other communities, please contact the Whitehorse office.
- Whitehorse Home Care: 867-667-5774
Services in Communities
Home care oﬃces are located in Watson Lake, Haines Junction and Dawson City. They provide nursing and home support services within their vicinities. The Haines Junction oﬃce supports communities from Champagne to Beaver Creek.
Home support services are provided through the Regional Services oﬃces in the remaining communities. Nursing is provided by Health Centres.
Continuing Care also provides regular visits by the Regional Therapy Services team to provide occupational therapy and physiotherapy.
Types of Services
The Home Care Program provides services for people whose care conditions may include:
Long Term Care – Provides a variety of services, which help meet both the medical and non-medical needs of people who need support to remain living at home
Acute Care – Provides short-term treatment to assist in recovery from a medical condition or after surgery.
Rehabilitative Care – Services are provided for up to 6 months to restore client’s health and allow their return to independent living.
Services are based on an individual’s assessed need and considers the amount of family and community support available to them.
Palliative care is a type of care offered to a person who has a life-limiting illness. It seeks to improve their quality of living and dying. Palliative care honours a person’s choice and responds not only to their physical care, but also to their spiritual, cultural, social, physical and mental needs, as well as those of their family.
Home Care Program professionals include:
- Social Workers assist in identifying client needs and supports. They provide advocacy, counselling and support in accessing community resources.
- Home Support Workers assist people with bathing, grooming, safety cleaning, laundry, grocery shopping, and meal preparation.
- Occupational Therapists help people who have had a change in their ability to perform daily activities such as getting dressed, bathing, and leisure activities. They make recommendations regarding home safety adaptations and mobility aides.
- Physiotherapists assist people with physical challenges to become more mobile, physically fit and independent.
- Nurses provide education and treatment related to medical conditions, and liaison with the medical community.
- Speech Language Pathologists provide assessment and consultation for individuals who have diﬃculty communicating and swallowing.
- Dieticians provide assessment and consultation for individuals who require nutritional support.
Eligibility and Referral
The Palliative Care, Regional Therapy or Home Care Programs provide services to Yukoners of all ages who have coverage under the Yukon Health Care Insurance Plan. Individuals may refer themselves for these services, or have someone else call on their behalf.
Other Support Resources
Community Support Resources
- Alzheimer’s Support Group
- Seniors’ Services/ Adult Protection Unit
- Mental Health Caregiver Support Group
- First Nation Health Program
- Hospice Yukon
- Victoria Faulkner Women’s Centre
- Many Rivers Counselling and Support Services
- Teegatha’Oh Zheh
Online Support Resources
- The Caregiver Toolkit
- Take Care: A handbook for family caregivers
- A Guide to Programs and Services for Yukon Seniors and Elders
- Thinking about Aging in Place
National Resource Links
- Amyotrophic Lateral Sclerosis (ALS) Society of Canada
- Multiple Sclerosis Society of Canada
- Alzheimer Society of Canada
- Spinal Cord Injury Canada
Spinal Cord Injury British Columbia
- DisAbled Women’s Network Canada
- National Educational Association of Disabled Students
- Parkinson Society Canada
- Virtual Hospice Canada
Available at Whitehorse Public Library
- The 36-hour day : a family guide to caring for persons with Alzheimer's disease, related dementing illnesses, and memory loss in later life / Nancy L. Mace, Peter V. Rabins.
- Copeland, M. E. & McKay, M. (2001). Depression Workbook (2nd ed.). Oakland, CA: New Harbinger Publications, Inc.
- Rando, T. (1991). How to go on living when someone you love dies. Bantam.
Toll Free (Yukon, Nunavut and NWT); 1-800-661-0408 ext. 5774
Home care (H-4B)
Health & Social Services, Government of Yukon
Whitehorse, Yukon Y1A 2C6
Location: 109-B Copper Road | Whitehorse, Yukon [map]