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Home care program

The Yukon Home Care, Palliative Care and Regional Therapy programs provide an array of health-related services for Yukoners of all ages in the home and community setting.

The Regional Therapy and Home Care programs' main objectives are to support individuals so that they can live independently in their homes. These services are available for people who have difficulty accessing services in the community due to mobility or health constraints.

Palliative care is a type of care offered to a person who has a life-limiting illness. It seeks to improve their quality of living and dying. Palliative care honours a person’s choice and responds not only to their physical care, but also to their spiritual, cultural, social, physical and mental needs, as well as those of their family.

These programs work closely with other Yukon government departments, First Nation governments, medical facilities, and other community organizations.

Home Care Office Contact Information

To request Palliative Care, Regional Therapy or Home Care information or services, please call the telephone number listed for your community.

Carcross/Tagish........................................... 867-821-2907
Carmacks.................................................... 867-863-2403
Dawson City................................................ 867-993-5029
Faro............................................................ 867-994-2033
Haines Junction............................................ 867- 634-7510
Mayo/Elsa................................................... 867-667-5774
Old Crow.................................................... 867-667-5774
Pelly Crossing.............................................. 867-667-5774
Ross River................................................... 867-536-4520
Teslin.......................................................... 867-390-3232
Watson Lake............................................... 867-536-5256
Whitehorse.................................................. 867-667-5774

Services in Communities

The Community Liaison Coordinators or Community based Home Care nurses and Home Support Workers provide assessments, care coordination and home support services in all Yukon communities.

Regional Therapy Services Teams provide regular visits by Occupational Therapists and Physiotherapists to the communities.

Types of Services

The Home Care Program provides services for people whose care conditions may include:

Long Term Care – Provides a variety of services, which help meet both the medical and non-medical needs of people who need support to remain living at home

Acute Care – Provides short-term treatment to assist in recovery from a medical condition or after surgery.

Rehabilitative Care – Services are provided for up to 6 months to restore client’s health and allow their return to independent living.
Services are based on an individual’s assessed need and considers the amount of family and community support available to them.

Palliative care is a type of care offered to a person who has a life-limiting illness. It seeks to improve their quality of living and dying. Palliative care honours a person’s choice and responds not only to their physical care, but also to their spiritual, cultural, social, physical and mental needs, as well as those of their family.

Home Care Program professionals include:

Nurses – Deliver education and treatment related to medical conditions;

Social Workers – Provide advocacy, counselling and help with accessing community resources;

Occupational Therapists – Assist in finding ways to perform daily activities such as getting dressed, bathing, and leisure activities, and give recommendations for home safety equipment, e.g., bathroom, kitchen, wheelchairs;

Physiotherapists – Help people with physical challenges to become more mobile and independent, and give recommendations for mobility aids such as canes or walkers;

Home Support Workers – Help people with bathing, grooming, light housekeeping, laundry, grocery shopping, and meal preparation. Home Support Workers also provide temporary relief for Clients and family members through Respite Care.

Therapy Assistants – Assists Occupational Therapists and Physiotherapists in support of client programs

Eligibility and Referral

The Palliative Care, Regional Therapy or Home Care Programs provide services to Yukoners of all ages who have coverage under the Yukon Health Care Insurance Plan. Individuals may refer themselves for these services, or have someone else call on their behalf.

Other Support Resources

Community Support Resources

Online Support Resources

National Resource Links

Spinal Cord Injury British Columbia

Available at Whitehorse Public Library

  • The 36-hour day : a family guide to caring for persons with Alzheimer's disease, related dementing illnesses, and memory loss in later life / Nancy L. Mace, Peter V. Rabins.
  • Copeland, M. E. & McKay, M. (2001). Depression Workbook (2nd ed.). Oakland, CA: New Harbinger Publications, Inc.
  • Rando, T. (1991). How to go on living when someone you love dies. Bantam.

Further Reading

Documents

Contact info

Home care

Phone: 867-667-5774

Toll Free (Yukon, Nunavut and NWT); 1-800-661-0408 ext. 5774

Fax: 867-393-6328

Mailing Address:

Home care (H-4B)
Health & Social Services, Government of Yukon
Box 2703
Whitehorse, Yukon  Y1A 2C6

Location: 109-B Copper Road | Whitehorse, Yukon [map]

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